REFUND POLICY

We offer returns on unused products within 30 days of shipment for orders shipped within the domestic US.

We accept returns (per our return policy above) on any items not marked “Final Sale”.

HOW LONG WILL IT TAKE TO RECEIVE MY REFUND? AND WHERE WILL MY REFUND GO?

Once we receive your return request, it will take 7-10 business days to be processed and for your refund to be issued. Your refund will be credited to the same form of payment used to make the purchase.

GENERAL RETURNS DISCLAIMER:

All returned products must be unused, with the original tag attached, undamaged, with all accessories and dust-bags included, and packaged in the original box to ensure a full credit. Please understand that we reserve the right to refuse a refund request if a return does not comply with this policy.

GIFT CARDS

Gift cards cannot be returned and cannot be exchanged for cash except where required by law. Coupons, promo codes, and other discounts may not be used to purchase gift cards. If a purchase made with a gift card is returned, the original gift card will be credited.

If you have any questions about our return policy, please email us at customerservice@shoporthopro.com